Kylie Jenner has responded to a social media backlash from her fans for reportedly turning up four hours late to the opening of her latest Kylie Cosmetics pop-up store, located in San Francisco.

The pop-up store for the Kylie Cosmetics range, the latest short-term retail venture for the cult beauty brand, launched last week, with some fans camping out overnight to get a meeting with the reality star and beauty mogul.

However, Jenner reportedly arrived four hours late to the event, prompting social media comments such as, “@KylieJenner how are you going to be late to your pop up, show up for 5 minutes and dip when people camped out to see you and waited all day for you,” and, “Everyone who camped out for Kylie’s pop up shop pissed at the world cause she came 6 hours late and was there for like 10 min. I’m weak.” (sic).

Jenner has since responded to the concerns, stating the timing of her arrival at events is beyond her control.

Taking to Twitter she said, “Ok for the few complaints I see saying I showed up “4 hours late” to my pop up. I want to make it clear I don’t get to choose what time I go. I would be there an hour before it opens if it were up to me. But it’s up to the police who shut down the street at a certain time and let me know when they believe I should come because I feel strongly about being there to see everyone’s faces.
“I came there a day early and set the store up myself so it would be PERFECT for you guys. If I didn’t love doing these pop ups and seeing you all I wouldn’t do them at all!
“Just gets to me when I see comments like I made everyone wait and I showed up hours late. When that’s just not the truth of the situation.
“But on a positive note .. today truly was amazing!!! I love meeting you guys. We are such a strong team.” (sic)